After the learners have completed the course, you may want to remove the certificate from the learners.
One way of doing this is by:
- Editing the course so that it no longer provides a certificate.
- Then click to go to course content, and navigate to the Users & Progress tab.
- Locate the user you want to remove the certificate from, and click the sync button.
- Select to sync and remove the certificate.
The second way of going about this is by Resetting users' progress. When you do so you are prompted to select between removing the certificate or not. Please note that this cannot be undone, and all users' progress and course-related reports will be removed (such as survey and test answers).